Restaurants & Bars

Southern New England Providence

Louis Family Restaurant, Providence


Restaurants & Bars 13

Louis Family Restaurant, Providence

joe777cool | May 22, 2010 01:53 PM

Guy Fieri you did me wrong....

The spouse and I made a special trip up there today. She had breakfast, eggs, homefries, toast and 2 granola pancakes (to share); I had a bowl of chicken noodle soup, and BBQ chicken ravioli with veal. To start the soup reminded me of my last trip to RI hospital, except more oil and less flavor. The chicken was stringy and the 3 differnet types of noodles including what looked like leftover chunks of ravioli dough made me think they dont throw anything can draw your own conclusions but to me it was a bad sign...what else dont they throw away??? Her meal came first. The eggs were as expected, the homefries were not well done as requested, the complete opposite. They also lacked any flavor and several pieces were black and tasted funny in a bad way. The pancakes came and after a few bites we both wondered if we got the wrong order.....until she looked closer and saw a few oats mixed in. They must add the granola to the batter before hand becuase it is so mushy you can hardly tell its there. We both expected at least a little crunch or texture but were mistaken. The toast was the hilight of her meal.

My food came out a few minutes later and when I looked down at it there was as much water on the plate as there was sauce. This pissed me off royally. I cant think of many things that annoy me more than lazy cooks that cant properly drain pasta. Now I know that stuffed pastas do tend to have more water in them but this was rediculous. Anther server must have overheard me or seen the look on my face because she came over to ask if there was a problem. When I told he there was too much water on my plate she confirmed it and said they would fix it right away. Even when it came back it wasnt to my liking but after years of working in the industry i know better than to send something back twice. Had I taken a bith of the "famous" ravioli befor I would have told them to keep them. They were flavorless and overcooked and the suce wasnt much better. Im not going to say I have had better ravioli out of a can, but these werent much better. The ravioli was $3 more - so I knew what to expect and really cant complain about it

At $25 with tax and tip it wasnt an expensive meal, but considering the majority of the food went into the trash it wasnt a good value. I actually left hungry and considered driving down the street to Nice Slice. The food was such a let down, this place isnt even worthy of a return "maybe it wasnt that bad, lets give it another try" visit. And before somebody says - well did you say anything? 1. the majority of the food was still on our plates when removed and we refused takeout containers, 2. we had already sent a plate back, 3. neither server or the cashier bothered to ask us how the food was. If they dont care about making quality food, or even asking how our meal was (even with obvious signs we werent satisfied) then I dont feel obligated to say anything (and trust me I would have if asked.) I will voice my displeasure with my wallet and this post. Next time we will try Julians!


Nice Slice
267 Thayer St, Providence, RI 02906

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