I just spent a frustrating evening shopping at the local No Frills AND Loblaws. My first visit to No Frills in several months and for the first time ever, found lots of empty shelves. I couldn't find everything I wanted (I couldn't even find canned tomatoes), so I went the Loblaws next. Some empty shelves and LOTS of crappy produce. I mean, the kind I would put in the compost. And then I tried to buy something from the bakery counter, but there was no salesperson at all. I flagged someone down, whose job was in produce but was willing to ring in something for me, and he couldn't ring in the code in the machine. So I had to leave without buying anything at all.
I had stories like this a few years ago when Loblaw's was transitioning, but I thought they were in the process of getting their act together. It's too bad because I've always liked the store and the company.