Recently returned to the Loblaws at Christie and Dupont after their "renovations". Now the decor matches the demeanor of the customer sevice staff. Very cold and unforgiving. They have moved to self checkout, elminating the only warmth in the building: the cashiers.
Was looking for a special, and of course no one knew that it had been sold out on day one, and in fact most staff were totally unaware where SUGAR would be located. This is not some new product, or esoteric item the Kid has stocked up on to flog, but an everyday necessity.
Went to Customer Service, and while asking the clerk about the special, a worker grabbed my empty cart and returned it to the parking lot! I told the CS person that I wasn't finished shopping!!! Her retort " we don't like to see empty carts at the front
of the store.!!! With the frosty atitude and the industrial ambience, they may only have empty carts at the front of the store, no customers.