A few times in the past when I have dared mention Kubo as a suggestion on this Board there have been quite a number of negative comments posted about extremely poor service. I couldn't remember the service I had there one way or the other, and was very curious to see if I would be ignored or treated poorly as others have mentioned experiencing.
A friend and I had the opportunity to be there on Friday and dare I say, the service and treatment from all of the staff couldn't have been better. I was there about 5 minutes before my friend. The person who sat me was outgoing and friendly. I said I was waiting and she brought me a glass of water (unsolicited, which rare;y happens to me)and a little glass of their mango sakitini to try. When my friend came she took our drink order and was exceptionally helpful,attentive and patient (we took a while to order).
We ordered the $22 prix fixe and every time the chef/cook brought a dish to us he throughly explained it in detail and answered any questions we may have had.
I took a look around the restaurant to see if it was just us experiencing this level of service, but it seemed to be everyone. It was full/busy with people ranging from young twenty-somethings to a few people looking mid-fifties and everyone seemed to be getting great service.
The food at Kubo is what it is, but the thai curry I had was surprisingly spicy and flavourful, the snow peas were garlicky and delicious and the cocktails were great. For a place I consider to be more for fun cocktails, I could not complain.I bought one of their lovely looking cupcakes on the way out for my hubby. The packaging was great and he said it was fantastic.
I'm not sure if they are responding to negative publicity on poor service, realizing the increased competition in the area, or if this was a fortuitous exception. I would be interested to know if anyone experiencing poor service in the past would notice a difference.
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