Restaurants & Bars 4

Ketchup

TwoGuys90068 | May 27, 2008 03:08 PM

Well guys/girls, I wanted to pass along my experience at Ketchup from last Saturday night. Our table wasn't ready when we (along with our guests) arrived so we opted to the bar for a cocktail to pass the time. Although it's not unusual sometimes to deal with attitude from staff when visiting a trendy hotspot restaurant, I was extremely shocked by what we encountered at Ketchup. The bar staff was so extremely rude I couldn't believe it. The guy behind the bar actually got into an arguement with one of my guests over the kind of Vodka he ordered with his drink. The bartender heard something differnet than what my guest actually ordered and refused to admit his mistake. The last time I checked, I don't think it's good for business for anyone on staff to go on for 3-5 minutes arguing with a guest over something so trivial as one's choice of Vodka. I actually had to tell the bartender to be quiet and to quit arguing with my guest. We should have left but our table was ready so we reconsidered. Although the manager said he'd comp our appertizers, he never did. I have to say our dinner server was great and the food was ok. Just beware of going here and be careful who you take with you. Personally, I don't think I'll ever go back. There's must too many options in LA to be treated like this.

Anyone else have a similar experience there or was I just the lucky one?

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