My friends and I dined at Je' Bon after a mediocre review by Gothamist. Main points:
-They don't have their liquor license yet, so it's BYOB. Strangely, they have their alcoholic options already printed on the menu.
-Waitstaff was attentive and friendly.
-Service was incredibly s l o w once the restaurant got crowded. Their kitchen couldn't handle half the orders that came in. We waited an eternity for our food. Guests seated at adjacent tables were disgruntled for the same reason.
-The food itself wasn't bad, but certainly nothing exciting. The noodles were cooked inconsistently between dishes--mine were al dente and edible, some of my friends had overcooked strands of mush. We all agreed that their noodles were cut too long and difficult to eat. They need to perfect their cooking technique to attain a level of consistency that would draw back any customers.
-While dining, we ordered a noodle dish for takeout. We waited well over an hour and a half after ordering. Various waiters and waitresses assured us that our food was coming, but we eventually gave up and asked to cancel the order and let us leave. We were informed that they had just walked out of the kitchen and was watching the chefs pack up our order to go. We waited another 15 minutes, then walked directly to the manager standing by the kitchen doors to inquire. "Sorry, sorry..." we were repeatedly told. We stood around for another ten minutes, got our food, and grumbled all the way home.
-Overall, the food was just OK. They don't have it down to a science like other high-volume noodle shops like Republic. Pricing is reasonable, especially their appetizers. Service was OK at first, until it became clear that they were deflecting our impatience with misleading words. The manager barely gave us the time of day. No alcohol available.
I wouldn't go back unless I was specifically told they've turned things around. It was a frustrating dining experience.