We went to Insalata on Saturday night on high recommendations and wanted to like it more than we did, so I'm posting this to see what other people think.
Overall, we experienced great food and pretty bad service. On arrival we had a drink at the bar and the bartender was arguing with the manager. Kind of awkward. We were shown to our table on time, but the table wasn't set so we had to wait standing between the diners. When we ordered, the salad came before we even got our water. They were out of sync. We asked for water twice, and were ignored by a busboy, before we finally got our waters. The waiter was pleasant, but hard to find when we needed wine refills (we ordered by the glass). Like I said, the food was quite good, but for the price I expected better service. Is this pretty consistent, or did we hit an off night?