Restaurants & Bars

Il Borgo. Eh...

Zach Georgopoulos | Jul 30, 2004 12:51 PM

Based on an inquiry about this place posted a few days ago, and having driven by it recently, I looked back and found some favorable comments on the board about Borgo. So I dropped in there last night with a friend. While the food was generally good, the service was just bizarre, rushed and unfriendly enough that I don't feel compelled to return.

We ordered antipasti to start, a dish of penne with sausage to share, and I was to have the lamb chops, while my companion only wanted a radiccio salad for her entre. Meanwhile we enjoyed a nice, light, soft crusted house-made bread with oilive oil/balsamic dip. The antipasti were OK, some prosciutto (not particularly outstanding), tomato, mozzarella, pickled artichoke hearts, and olives. The penne was definitely quite good, with a piquant red sauce and housemade sausage. It took us awhile to learn this, however, as the waitress did not bring plates for splitting the pasta (we'd made it clear that was our intent) and we spent the next five minutes trying to flag her down for plates and some grated cheese. No sooner had she brought those plates and grundgingly grated some cheese over our pasta, than she arrived and slammed a radiccio salad into the plate next to mine on the overcrowded little corner table (she did not seem inclined to take away the empty large pasta plate), mumbled "salad for the gentleman" and stormed off. Another 5 minutes was spent flagging her down to explain that the salad was for my companion, and she wanted it when they brought my main course, could they take away the salad and the empty pasta plate so we could eat in some semblance of comfort? That comfort lasted a couple of minutes, whereupon she returned with both the salad and my lambchops and packed them on to the tiny table while we tried to finish our pasta, now relegated to the corners of the table. The three lambchops were nice, but could have used a bit of zing -- maybe some lemon, or a bit more spice. I would have liked to eat them piping hot, but I still had my pasta to contend with and hardly any room to maneuver. The chops came with some very flavorful roasted rosemary potatoes and some unremarkable broccoli sprinked with cheese. As I generally disapprove of salad, especially as a main course, I didn't ask about my companion's unfinished bowl of radiccio, but she ate more of my broccoli than she did of the salad. The waitress eventually returned and inquired if we were finished, whereupon she said "I bring the check." "Oh yes, dolce please," my companion muttered under her breath, but the waitress did not catch it. We paid and left.

What irks me about the experience is that the waitress had the look of also being the proprietress (I could be wrong, but she pretty much seemed to be in charge). I can understand that perhaps she was overworked and stressed, but that's why proprietors hire waitstaff. I didn't even see a busboy, let alone another server. The meal was $84 with wine (a decent bottle of '00 Barbera), and I think we could have been treated better for that sort of cash. I will not return. If I did, I'd probably just stick to ordering one pasta dish with no grated cheese so as not to confuse, confound or anger the proprietress/waitress.

Want to stay up to date with this post?

Recommended From Chowhound