So for those who have been on the boards for a long time know that I am a fan of the HOP. However, I haven't been able to deny that it has gone hill since Joan Olsen left. But I kept returning because... its close by, and its better than a lot of the pubs in the area. I also really still do like their sweet potato fries.
The general consensus on CH regarding the HOP is that if you aren't a "Regular", you get treated like crap. Being a regular, I haven't ever really encountered any rudeness. Yes, I have been a bit put off going a few times when food was forgotten or took a LONG time to come, but I have eventually given in and went back.
But never ever again. I see what everyones talking about now. On saturday, we went for dinner around 7:30 pm. Yes, a busy time, so we expected to wait for a table. We waited for about 20 minutes and then were seated. We then waited for 30 MINUTES before we finally had to get the server's attention asking him if he could at least take drink orders. He replied "Uh.. I'm in the middle... Fine! what do you want?"
We should have walked out then. The rest of the evening went like this. We ordered an appetizer, worried we wouldn't get mains for a while. It was another 25 minutes for the app, and another 25 minutes for the mains. In between courses, when we asked (nicely) if they were on the way, he RUDELY replied " Well, you ordered an appetiser so it takes a long time for the main!!" Even though we ordered them at the same time.
Again, we should have walked out. The main came, and we needed cutlery and condiments. These didnt come for another 10 minutes. Finally, we were fed up and after another rude comment from this particular server, we told him that we were really put off by his attitude, that we were regular customers and that now we wouldn't want to come anymore. Long story short... it ended up in a bit of a yelling match. We paid the bill, spoke to the bartender, who obviously knows us as regulars. He apologized but the damage had been done.
Now, I wouldn't even return to a restaurant if the service was that slow and unattentive. NEVERMIND the attitude we received. Forget it.
So CH, if you're thinking of visiting the HOP, dont bother unless you like to wait all night for a plate of fries, and you really like drama.
So, aside from NOT going to the HOP and telling the CH not to either, should I do something about this?
Updated 1 year ago | 0
Updated 6 months ago | 0
Updated 1 year ago | 1
Updated 1 year ago | 1
Updated 2 years ago | 5