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Gratuity included?

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Gratuity included?

beachco | Feb 14, 2008 05:45 AM

Last night I received a bill that had a 20% service fee. I asked the waiter about this and they said that it is the gratuity. There was just two of us, I do see it included on large tables. Can they do that? What happens if we did not like the service? (which we did and had no problem paying) I have been to other countries that do this but not her in the USA. Is this a trend?

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