We usually love Pasta Cucina New City. But last night it left a lot to be desired. Either they've changed ownership, or changed the chef, or both, because it showed. Our son graduated yesterday, and he only had 2 hours before leaving on a senior trip, so we went to nearby Pasta Cucina. We were only 3 so had no reservation, and were shown into the bar room. Okay, it seems that several larger families were also arriving for graduation dinners, and so perhaps there was nothing available in the main dining room. That's fine, and all the tables in the bar room were also filled. There were 2 waitresses in that room, and unfortunately we had the "bad one". We asked for salad dressing on the side, it came on the salad. She never came back (several times during the meal she seemed to disappear for extremely long times). The maitre d finally came, brought us a plain salad, but no utensils? The red sauce that was on the chicken parm and penne was way too peppery! We like spicy food, but this had too much black pepper on it for anyone's liking. The poor service continued...our appetizer was never brought, and when the meal was delivered, my husband reminded her and so she brought it out then, ice cold. Who would want their appetizer with the main course? My husband told her to take it back and not put it on the bill. The side of sauteed broccoli with garlic was half the usual size, and did not have roasted garlic slices, it had spoons of jarred chopped garlic with oil added. No one asked if we wanted dessert, although we sat for 20 minutes before the bill came? I'm not sure if we should try it again, or cross it off of our list. This was one of our usual places, and I feel so sad. Maybe it was just an off night. Has anyone else been lately? Did you find it up to par, or has it slipped? Maybe they just couldn't handle all the graduation parties, but there wasn't a line to get in, and we have seen it busier? I can understand the poor service attributed to just this one waitress, but the food, well it just wasn't quite right?
253 S Little Tor Rd, New City, NY 10956