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Whole Foods' Scales and Price Gouging

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Whole Foods' Scales and Price Gouging

Jacey | Aug 3, 2009 01:46 PM

I was in my local Whole Foods today and was in line to buy a few items. The cashier weighed my items and I thought it seemed awfully heavy for the amount I had. I told her I thought her scale might be off and to try another scale. I was right, her scale was very off! My .07 lbs of almonds (only needed a few for cooking) was coming out at .30 lbs. That is a huge differences, especially since a lot of the produce and weighed item are not cheap. She said would I like to pay for the .30lbs or the correct .07lbs. What do you think, lady! I want to be charged for correct amount, regardless if it's cheaper or not. This cashier seemed indifferent that her scale was not working correctly. I can only imagine how much it has overcharged people. The cashier seemed like she wasn't going to tell her manager, so I went to the customer service area and they too didn't seem that concern. All they said was "we'll look into it," and then the person left to go on break without speaking to anyone. This is just another problem at the P St Whole Foods in DC. This place is a circus, and don't follow WF standards (look at my past posts about them using wrong food labels on their salad/hot food bars).

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