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Manhattan Dinner

Disappointing Dinner at Celeste


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Restaurants & Bars Manhattan Dinner

Disappointing Dinner at Celeste

kfm | | Oct 13, 2007 07:27 PM

My husband and I went to dinner at Celeste for the first time tonight with my parents and brother, who were visiting from out of town. The food was fine, but the service was incredibly disappointing. It started off well enough: we got there before 7 and had to wait only 25 min. or so for a table. It was cramped inside, but not unbearable. Things started going wrong when there was a mistake with my husband's and my father's orders. My husband ordered the grilled calamari salad (a special), as did my dad (which was the only dish he ordered). And my husband ordered the mussels special for his entree. The waiter brought fried calamari for my dad and just mussels for my husband. When my husband said he'd ordered the mussels special, saying, "Didn't that come with spaghetti or something?" the waiter said, "No, fettucine. And you ordered the mussels." Well, yes. If there were 2 mussels dishes, why wouldn't the waiter double check which one he actually wanted? And instead of apologizing for the mix-up, he just said in a kind of irritated voice, "So, are you going to eat that?" Same thing w/my dad's dish. He'd ordered the calamari special and the waiter never bothered to clarify (neither my dad nor my husband realized there were 2 calamari appetizers and 2 mussels entrees) and so instead he was brought the fried dish. If the ordering is ambiguous, why not clarify? And then once the confusion's been discovered, why not at least apologize and offer to correct it? My husband and dad both graciously ate the dishes they didn't really want, but what happened to the customer always being right?

On top of that, the food didn't wow me (the margherita pizza was way too salty, the calamari salad too heavily dressed, and the egg noodles with cabbage, shrimp, and sheep's cheese was solid, but nothing amazing. I'm bummed that the service was so crappy b/c this is right near our new apartment, but with so many other options in the neighborhood, I think we'll have to pass next time.

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