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Disappointed at Lobster Shop

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Disappointed at Lobster Shop

SteveP | Feb 19, 2004 11:37 AM

My wife and I went to the Dash Point Lobster Shop on Valentine's Day, and I have to say that it ended up being a disappointing experience and that we won't be returning.
We had 6:45 reservations, and didn't end up being seated until 7:30. While I can understand waiting a few minutes, and Valentine's Day is obviously a very busy day, a 45 minute wait with reservations is ridiculous. Nor were we the only party that had this kind of delay. On top of it, the front desk staff weren't even being honest about how long the delays were going to be, telling people 5-10 mins rather than 30-45. Nor were they particularly apologetic.
Things seemed to improve a little once we were seated, as our server was professional, friendly, and apologetic.
The food was pretty average considering the prices. Not bad, but not worth it either. We paid $160 for the two of us, including a $45 bottle of wine, and for that kind of price, I'd expect a little better than what we got. Certainly I can think of any number of seafood places in Seattle that are better for equal or less cost. Probably even the place right up the coast, Anthony's in Redondo. Though we didn't have it, a particularly egregious price seemed to me to be the signature dish, the lobster. It started at $38 for an 8oz lobster, which was frozen Australian lobster, not even live.
Finally, to top it all off, I started feeling nauseated about 12PM that night, and spent the next 12 hours praying to the porcelain god, with what sure felt like a bad case of food poisoning. Now it's certainly possible that it had nothing to do with our dinner, but when I called them the next day to see if anyone else had experienced similar symptoms, I was treated brusquely by the staff, given no info or apology, and told only that a manager would call back. Guess what, still waiting for that call back.
All in all a big zero in my book.

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