Restaurants & Bars


Disappointed by Frenchie


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Restaurants & Bars France

Disappointed by Frenchie

juliemarie8 | | Oct 13, 2012 08:01 AM

Last week, I had a long awaited reservation at Frenchie. Back in July, I was eating with friends at Frenchie Wine Bar, so we decided to reserve for the restaurant while we were there. First available wasn't until October, 3 months later, on a Thursday night at 9:30pm, but we took it and waited.

The five of us were excited that the night had finally come after all this waiting, and two of our party had never been, so they were looking forward to it even more. The meal was really nice for the most part (one person's fish was overcooked), but everything else was really enjoyable.

Then at the end of the evening while we were still finishing our wine, the server brought us our bill before we asked for it. We all live here and speak French, so this wasn't a gesture of helping out the Americans who may not know that you're supposed to ask for it. He did this to the other remaining tables as well. I found that off-putting, but we continued to finish our wine before reaching for the bill and paying up. We had all been discussing getting digestifs and coffee, but now felt like we couldn't.

Five minutes later, the server came over with the credit card machine and asked if we could pay so they could close the register. Now I understand that it's late and you've been working all day, and you want to go home, but you shouldn't have a 9:30 seating if you're not prepared to allow people to finish. Or at least just say, "I'm so sorry to ask this, but we're just trying to close out the register, would you mind paying, but feel free to finish your wine, don't feel rushed." He wasn't even apologetic about it.

One person asked what time they closed since we were being rushed to pay (perhaps they have an official closing time and we've all gone past it?), and he said "when everyone leaves". He then just sat there and processed everyone's cards without saying a word.

This really tainted what was otherwise a wonderful evening. It's not like we were the only table left. So to bring us the bill without us asking, before we were finished, not even ask if we want a coffee, and then come over with the machine to force us out., without any semblance of apology about it?

I guess Frenchie is so popular that it doesn't matter how they treat their guests because other people will line up to take the table anyway. Maybe I'm overreacting, but this really tainted the whole experience and certainly doesn't make me want to jump through hoops to reserve, wait 3 months, and spend 100€ just to feel like a nuisance.

Just thought I'd share, as I found this very strange.

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