Over the weekend, I made my first visit to the recently opened Pollo Campero on Northwest Highway (west of Webb Chapel). From the stories I'd read, this place sounded like the Krispy Kreme of Guatamalan fried chicken.
When I went there (around lunchtime) the place was packed. I'd planned on dining in, but had to get it para llevar, since there were no open tables. A security guard was overlooking the bustle from the doorway.
Service is fast food style. (The restaurant looked very clean, for a fast food place. Employees wash their hands in a sink in public view.) Look over the numbered options on the boards and make your selection. (The boards are entirely in English.) They keep it pretty simple. Fried chicken is the only choice of meat. Two-piece meals come with a leg and thigh; three-piece meals include a wing. They also have fried white-meat tenders (aka "camperitos"). Meals are available with or without sides (e.g., mashed potatoes, fries, rice, "campero beans," cole slaw, etc.). And all meals come with a choice of tortillas, dinner roll, or biscuit. There were a few desserts (e.g., flan and puddings) and, as drinks, horchata and agua de tamarindo. There was a small salsa bar with three salsas and other garnishes. Prices were reasonable.
I got a two-piece meal: leg, thigh, biscuit, and campero beans. The campero beans (served in a cup) were soupy pintos with bacon, onion, jalapeno, and maybe a little tomato. Not bad. The biscuit was of average fast food quality. The chicken was surprisingly good. The exterior was crisp and not too greasy. And the meat was juicy and flavorful. Pretty good stuff, for fast food chicken.
Pollo Campero doesn't strike me as a destination restaurant. But, if you happen to be in the area and in the mood for chicken, you could do a lot worse.