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How to deal with people who tie up a table after they've paid the check

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How to deal with people who tie up a table after they've paid the check

dorlene | May 15, 2009 06:33 PM

My husband and I and another couple had an 8:30 reservation at JoJo's last night. We arrived on time and were told that our table had paid their bill and we would be seated in a few minutes. After a half hour of being ignored, we asked the hostess when we would be seated and she said the party still had not vacated the table, there was nothing she could do, and there were no other tables available. So we left and went to Ocean Grill, where we enjoyed a delicious dinner and excellent service.

Don't restaurants have a policy to deal with this situation, which must occur often? Should they have offered us a drink or appetizers to make the wait more pleasant? Should they have said something to the people who occupied the table? Whenever we dine out we always vacate the table after paying the check, especially if the other tables are occupied.

Please let me know your experiences and how we and they could have better handled this situation. Thank you.

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