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de Buyer pan, Broken or not?

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de Buyer pan, Broken or not?

sphinx__88 | Dec 17, 2013 02:46 PM

Hi!

I got a 32cm de Buyer iron frypan for my birthday and after
using it a couple of times i noticed the center being slightly raised
checking with a ruler.

Now i do know all about how warping works and i followed the instructions closely being very careful about heat on my induction cooktop.

So being 100% sure that i had done everything correct i walked down
to the store complaining about my pan not being flat.

Of course they put the blame on me since pans dont warp if you use them right. But after convincing them that i had done everything by the book, they agree to fill out a return slip and said they would contact me
if the return got accepted.

I waited a month, and got a call to come down and pick up a new pan:)

When i got home and unpacked it, to my horror it too was warped! New out of the box!

So now i'm thinking, maybe they are designed this way? And maybe the one i returned weren't broken? Maybe i just didn't know that iron frypans
were supposed to be this way?

So i sit down on my computer, searching for hours trying to find out if iron pans are supposed to be this way, or that maybe some are and some aren't? I do find some post talking about this being made on purpose to make sure there's not too much cooking oil in the center and another one saying the the elevated center makes the heat spread out more evenly.
but all in all i don't feel like i have found an answer.

So i send a E-mail directly to the Manufacturer witch is de Buyer in France, and got a reply saying that warping can occur on bigger pans.

I send another E-mail explaining that this was a new pan and that it was already warped and if he can confirm to me that de Buyer pans are supposed to be 100% flat i can refer to the E-mail when taking the pan
back to the shop.

When i didn't get an E-mail back i sent 2 more, but now it seems that de Buyer are not going to answer...

Meanwhile i contact the shop where i got the pan and tell them about my troubles and emails with de Buyer and they too cannot tell if the iron pans are supposed to be slightly raised in center or completely flat.
We agree on talking again when i get my confirmation from de Buyer...

So, are there anyone here who can confirm that an iron frypan is supposed to be 100% flat?

Below are a link to the Norwegian shop where i got the pan with pictures of it.
http://www.jernia.no/produkt/-/produc...

And here is a link to the de Buyer site with the specs and pictures of the pan:
http://www.debuyer.com/product.php?id...

I will attach photos of my pan showing the inside and the outside.

Please, can anyone help me?

-Jarle

 
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