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Is it the customer's role to complain to a restaurant after a poor experience?

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Is it the customer's role to complain to a restaurant after a poor experience?

menton1 | Mar 28, 2011 08:02 AM

[NOTE: We've moved this discussion from the thread at http://chowhound.chow.com/topics/7748... -- The Chowhound Team ]

It's not a customer's role to complain to a restaurant. Some may, some may not out of reticence; but blaming the customer is like blaming the victim!!

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