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Restaurants & Bars Ontario (inc. Toronto)


laurelmcg | | Jun 5, 2007 01:24 PM

This post is looooong overdue. I consider myself a pretty easy-going diner. I appreciate that when a restaurant is newly opened some things may not run smoothly - but there's a limit to what anyone should have to tolerate. I went to Cucina with large group of friends (8) for a birthday since Cucina was new to my neighborhood (Little Italy) and we like to check out the new spots. We were seated and given menus, specials are written on a blackboard, as is the wine list. You would think that menus written on blackboards would allow for constant updates, but no. We made the trek to the front of the resto to choose our wine, only to be told they were out of our chosen kind (how about erasing it?), fine - we chose another. Then I selected beef carpaccio and a steak special, only to be told that they were out of BOTH. At 10pm on a Sat? Seems weird. The server suggested a salad might be a nice alternative (to carpaccio - really?!) The highlight of the evening came when the birthday found a hair in the pasta. Again, I don't think the hair is a big deal, what's important is how the situation is handled. The server took the plate away, came back and said that it would not appear on the bill but that "no one in the kitchen has blond hair" REALLY?!!! The food we eventually did eat was ok but on a street with a million options, they should really beef up the service.

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