Restaurants & Bars


Cookshop - you've been warned.


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Restaurants & Bars Manhattan

Cookshop - you've been warned.

ssamantha | | Aug 7, 2006 06:45 PM

Four us went for dinner and were immediated seated. Everything was downhill from there. As a group, we agreed food was solid. Decent porkchops, suckling pig, whole fish. The wait service was bordering on pathetic. After sitting down, we didn't get menus or water for 15 minutes. The first waiter dropped my friend's wine on her after mistakenly picking up her half-full glass to clear away (and turning it upside down!). He did not mop up the puddle of wine left on the floor and did not comp her drink. I'm not even sure he apologized. At the time serving the starters, the sommelier and the waiter knocked over a tall glass of ice water on the same friend, this time drenching her pants. "We'll pay for your drycleaning" was the response. Well, my friend didn't want drycleaning. She wanted to be dry and certainly comped for something. No offer to comp anything, and no manager appeared to apologize or try to rectify the situation. I had to take it upon myself to speak to the manager and tell him the situation - nothing done in response except some sympathetic head-shaking. This restaurant is pathetic. It's pretty, but the service is pathetic and abysmal and we won't be back. My friend is a former chef/owner of an East Village restaurant and she has never witnessed this kind of incompetency.

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