Not About Food

Coupons and Deals

Complaint letters and product coupons [split from: Coupons: Good or Bad?]

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Complaint letters and product coupons [split from: Coupons: Good or Bad?]

niki rothman | Aug 14, 2006 04:20 PM

When I purchase some food product from a national brand and it is really bad, if I'm not returning to the store I mail the label to the manufacturer with a complaint letter and they send me coupons for any of their other products, that have no expiration date, for the amount of my original purchase. Plus they get feedback that they need to improve that product - everybody wins!

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