Restaurants & Bars

Ontario (inc. Toronto)

Coco Lezzone - AVOID. Horrendous service.


Restaurants & Bars Ontario (inc. Toronto)

Coco Lezzone - AVOID. Horrendous service.

yellowjello | | Jun 20, 2007 05:29 PM

I'd like to tell you guys about my experience during the Taste of Italy last weekend. Me and my SO was quite excited by this event as we don't spend a lot of time on College St. Although the food which were distinctly Italian were few and far in between, we did have a wonderful and exciting time.

So it was with high expectations that we walked into Coco Lezzone, expecting to have a nice romantic evening and perhaps put another restaurant to our "Will Return" list, as you can never have too many great choices of places to eat.

Firstly, we wander in and looked at the menu. We were greeted by a nice bartender who asked us to wait for a minute while she gets a waiter to help us. We witnessed then an exchange of some "unpleasantries" between a waitor and the bartender. This sent out a bad vibe to me but I brushed it off. After we were led to our seats, we looked through the menu again but because of the dim lighting it was hard to make out. Our waitor comes by and asks us what we would like to drink, perhaps a martini, a bottle of wine, etc. My SO says "no thank you".. and an awkward silence ensues. After a few seconds of starring, he asks us again what we'd like drink. Now after having gelatos and italian sodas all day, I wanted to hold off on the drinks for a bit. So I said, "No thanks, just water." He then asks again, "so you don't want a bottle of wine? Water eh, so would it be bottle, sparkling?" and I said "no, tap is fine." Somehow, he was unimpressed with this and exclaimed in an insulting and offputting manner, "TAP water! EXCELLENT." we were quite shocked at the audacity of this waitor.. with our mouths agape he whips our menus off our table and left.

Now before you tell me that it is customary to drink some wine or have their overhyped carbonated water and that I was cheap so deal with it, I'd like to say that I am willing to spend a lot of money on good food and desserts and even wine when I feel like it. At that moment I don't believe that I should have to deal with this sort of unprofessional and personally insulting inuuendo that I am somehow incapable of spending a sufficient amount of money. I found the experience both offputting and irritating since I've never been so insulted. We ended up leaving because this left such a sour taste in our mouths.

All's well that ends well, as we ended up wandering into La Forchetta, after we almost gave up on Italian food because of that episode. We had an amazing 3 mushroom risotto and grilled calamari... with a great waitress which restored my faith in humanity.

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