My KitchenAid (Architect series, I think), what I thought was a workhorse, has developed problems--broken hinge (guessing a problem not w/ the DW but perhaps the installation five years ago) and, suddenly, much worse, dishes on the top rack are not getting clean. Before this, I loved it, its 3 racks, its quiet operation, and excellent cleaning. I had loved my previous KA and simply replaced it w/the newer version when we had to redo again post-Katrina.
But, now, rather than pay for an expensive repair and after reading a lot of negative reviews of KA, I'm considering making a change. I'd like to spend in the neighborhood of $1500 (less if I could find something I liked. : )
I use it every day, often twice, and when I'm entertaining, it gets run 3, sometimes 4X. I want quiet and excellent cleaning, a few options for different kinds of jobs. I want to be able to put inexpensive glassware in, but will continue to wash fine stemware and china by hand. I love having a third cutlery rack (which I've gotten used to using for draining lettuce, herbs, etc. when the DW isn't in use.)
I've read a lot of what's here on CH. I've looked online at Miele and Viking and seen some possibilities. I've ruled out Bosch. I could possibly be talked into a KA again. Wonder if anyone has a machine that fits these criteria--or nearly does--that you really love.