Recently I made a reservation at Le Bernardin and they faxed me a form asking for my credit card #, name and billing information so they could have written authorization to charge me $250. They promised to refund the money or subtract it from the total bill, however there would be nothing preventing them from charging me any amount, as the number written on the form was illegible. If I tried to dispute the false charge they could then produce the signed authorization form and I would have little recourse.
I believe it is outrageous to CHARGE for a reservation and asking for people's personal information in this day and age where identity theft is rampant and credit ratings are so important is insulting and dangerous to both the restaurant and consumer.
When I refused to sign and return the form, after reading it, the young lady taking the reservation politely informed me my party of 5 could not eat there. I asked her to cancel the reservation.
Has this happened to anyone else? Has anyone actually agreed to sign this form? Am I the only one outraged by such presumptuousness?
155 W. 51st St., New York, NY 10019