Restaurants & Bars

Boston Area

Carberry's - Closed Davis Square: What's the Scoop?


Restaurants & Bars 14

Carberry's - Closed Davis Square: What's the Scoop?

Eat Well | Dec 29, 2004 12:52 PM

Carberry's closed their Davis Square location... I noticed this morning driving by... what's the scoop? Why did they do this? Did they close their other stores? Did they sell out?

I've always had mixed feelings about their joints. Year's back it was more of a bakery but over time it slowly moved toward being a cafe. Good enough. But, I think the worst problem they had was the slow "corporatization" of their process, if you'd call it that.

(A friend used to work with the owners wife at IBM, who I think has moved to China [maybe that is the reason they solid the shop] and word was that they used a lot of MBA type practices to build efficiencies).

Word around the neighborhood was that they treated their employees poorly but I have nothing to back that up with… just over the counter talk.

More and more the place had more "rules" for the customers. For example, they couldn't, wouldn't make a mocha with Soy. Reason given? Because they made big batches with milk ahead of time. But they could quickly make one for a regular? Nope. Or special requests regarding the cakes. Never very good and always over priced, they seemed to get frustrated if you wanted something added or removed (nuts, fruit, etc.). Another example, they had free wireless internet and then started the charged. Again, not too customer friendly.

But why did I keep going... well, in short, I went based on location, like everybody else. This is my theory. The only reason why a place like Carberry's ever really succeeded was location, location, location.

All three of their spots (Central, Davis/Porter, Arlington/Bike Path) are centers for semi-urban professionals/students/young families who desire caffeine and something sweet to go with it...

These neighborhoods supported Carberry's average experience/food/café because of location. Nothing less, nothing more. The folks at Carberry's never really had to cater to their customer, they just had to show up.

Any other thoughts?

P.S. I admit I will miss their chocolate chip scones

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