On Saturday night, I dined at Caliente Restaurant - supposed to be Cuban - but, oh my goodness.
Apparently, this restaurant was supposed to have opened in the Kansas City Crossroades District and they couldn't, wouldn't or something. So, they opened in a vacant shop in The Legends Mall (near the KS Speedway). I was keeping an open mind but, wow, if I can save someone the time and money, I will.
There were 6 of us, and we made a reservation (not knowing if this place was popular). So, we arrive. Our waitress is barely interested in us. We are sat in the back, next to the kitchen. Not a problem, typically, but we had made a reservation. All the tables were full so we didn't mention it. Plus, there is NO signage for this place as you drive around the "mall" so, we were also 15 minutes late. We had also kindly called the place to tell them we were late..anyway....but, nobody picked up the phone for 10 minutes.
The menu is very small because I think they are just starting. We ordered ceviche, empanadas for apps. The ceviche was in a red cocktail sauce in a martini glass and served w/ one burnt plantain chip. The empanada was definitely frozen and soggy, bland.
At this point, yes, we should have left and just went somewhere else. But, we didn't.
All of the food was very generic. Tilapia in a lemon butter sauce sounded more wedding banquet than Cuban to me. Three of the group ordered that. One ordered ox tails, two of us the Cuban sandwich w/ yucca chips.
The drinks were weak tasting.
The tilapia was so sour that it was sent back. The Ox tails were chopped up so there were bits of bone all of the place. The Cuban sandwiches were more like chopped pork sandwich on a fluffy roll - no cheese or peppers/pickles to speak of. The yucca chips were "okay" but dry, salty.
The waitress didn't seem to care about our plight. I intend to write the manager. Also, since I was not the one who chose the place, I don't feel like it's polite to throw a hissy fit with the "chooser" there.
With entrees from $14-$25, this place was NOT worth the drive or the money. ugh.
Anyone have insight on it? I normally don't vent on new places, but this was SO bad I didn't want someone else wasting their money.