So I was very optimistic to have a fun, good new restaurant near where we live in Fairfield. It won't be this one. Bonda is in Greenfield Hill in a great little spot that have been several restaurants over the last few years. So a group of us go there Saturday evening. We were seated promptly and the place looks great. Great colors, lines are clean and a nice little bar as you enter.
So let’s start with the positive stuff. The seating hostess and service staff are quite friendly and eager to please. That being said, they all missed service training classes as I suspect, they were never held at Bonda. Speed of service was very slow and keep in mind we were there before it got busy. We had to ask for "things" throughout the evening - salt, flatware, specials ("everything is special which is the menu") and most importantly, service. Giving the price points and total tab they consistently had to raffle off salads and entrees - "Who had the iceberg salad?" "Who had the scallops?" "Who has the chicken?" "Who's got the fish?" It’s unacceptable at a diner, at a casual restaurant and should be at this one given the $100 per person check average. Deserts were just plopped down haphazardly on the table, not in front of those who ordered them. They clearly assumed were all sharing, which we did, but too presumptuous to not place the items in front of those who ordered them.
So the food was by and large OK. Steak was good, chicken item was thought to be good, scallops were tasty but the cauliflower which was next to the hot scallops was in fact cold - on two plates. When asked if they should be cold, service staff indicated yes. Weird. The steak and the Arctic char were extremely undercooked and needed to get sent back for further cooking. The Iceberg salad had awesome bacon on it but the lettuce was all white, no greens. Dressing was uninspired. All agreed the deserts were good.
The biggest issue, with all the tables seated - the place is louder that a stock car race. All of us agreed we couldn't hear ourselves think. Every surface is hard - no carpet, no acoustic tile, no fabric, no carpet but hard wood floors. All a recipe for a very noisy room. At least there is one recipe that is really effective in the house.
Wine pricing as the entree pricing was full retail, but the experience did not align.
75 Hillside Rd, Fairfield, CT 06824
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