I raved about my first meal here and I think it deserved the review. Last Friday we had reservations in the lounge, before a show - arrived at 6 or so, got drinks from the bar quickly, could not get a waiter's attention until 6:30 or so, ordered anti pasti and salads and a bottle of wine, got the wine, no food. No waiter, no check-in, no food. Had told them we had 8:00 PM tickets. The place was hopping and we finally had to knock on the kitchen door, where we saw the guy who had taken our order, at around 7:30, to tell him to cancel it and give us the bill for the booze. Haven't had something quite so unprofessional happen in many years, and never at some place allegedly so upscale. It wasn't a disaster, in that none of us like to eat a lot before the theater, so we could starve a bit until after the show. But it was decidedly unpleasant and unprofessional. Don't know what happened between our first visit, where the service was as impressive as the food, and our second one. There won't be a third.