After I picked up my brother at the airport I gave him the choice of Bachi Burger or Chada Thai; I hadn’t been to either one, but both were on my list of places to try. He selected Bachi Burger. We arrived around 1PM and were told the wait would be 25 minutes. Interesting… There were three two seat tables open. Anyway after about 10 minutes we were seated. We ordered the Ronin Burger - $10 (caramelized onions, Japanese coleslaw, fried egg, Korean BBQ sauce, Yuzu Citrus Aioli) and a Kiki Burger - $10 (Shitaki, Enoki and Eryngil Mushrooms, caramelized bacon, sweet onion marmalade, Gruyere cheese, and Garlic Chili Aioli). We had both burgers prepared medium. We ordered parmesan fries -$4 - to share. The burgers were both “very good to excellent”; the fries were “average to poor”.
The biggest issue we had was the service. Our waitress showed up with the menus, took our order and wasn’t seen again until it was time to pick up the tab. The bus staff filled our water, brought our food, etc. My brother noted our burgers sitting on the countertop ready to be delivered – but it took about 5 minutes before they arrived. We had the same experience with the fries, in fact, I was nearly done with my burger by the time the fries arrived.
Have other Hounds had similar service issues at Bachi or was this an aberration?