Restaurants & Bars


Awful Service at Yasuda


Restaurants & Bars Manhattan

Awful Service at Yasuda

Pookipichu | | Oct 27, 2012 08:12 AM

Ate at Yasuda last night with my friend. We arrived on time for our 6:30 reservation and were seated promptly. Our waiter seemed a little stiff from the get go, when he asked for the pre-fixe card, he seemed put out. He took our menus and the slips of paper with the specials on it... luckily I had already read what the specials were.... so we chose our sushi/sashimi combos pretty quickly, and waited for him to come back. We both ordered and I ordered a special of the day ebi maccha age, he said it's only three pieces would I like to increase it to four and I said yes.

We finished our soup and salad quickly and immediately they brought the fish. halfway during our meal, he came over and said we NEEDED to order more sushi, we didn't order enough food. He said it in a weird trying to pretend to be nice/nervously rude way. My friend and I both looked at each other in a "did that just happen" type way and told him we would order more shortly but we were still eating. I finished my fish faster than my friend and he came back to insist we order more. I ordered the softshell crab, also one of the specials (yay for memory since he hadn't brought back menu or specials slip). Then my friend finished her fish and he came back again to insist we order more. I asked he bring the menu. We looked at the menu at ordered 4 pieces of uni, 2 pieces of toro and 1 piece of eel.

The eel was the most poorly cut eel I have ever received at Sushi Yasuda. It was the size of 4 chiclets, not covering a small lump of rice. I received a beautiful piece of eel as my sushi choice earlier. One of my uni pieces started to melt 30 seconds after being set down and slid off my rice.
While we were eating, he came back and said in a brusque tone "very sorry, now we have to worry about time" in that weird smiling in the mouth but not eyes way. It was 7:18. He said either we have to order dessert now or we had to leave. I ordered mochi ice cream and the check was brought with it. I ate the mochi and my friend paid. We were out of there before 7:30. It was the rudest service I have ever experienced at Sushi Yasuda, it was the only bad service I have had there, I have never been rushed before. It was the most rushed I have ever been at any restaurant. And no the restaurant was NOT full. There were empty seats to the right and behind us. The tone of voice used and the look given was so derisive and it appalled us both. I say this with no sarcasm that apparently spending over $125 on a meal is not sufficient to be treated with cordiality at Sushi Yasuda and in return we get very good to awful cuts of fish. Whereas I used to get uniformly excellent fish with the friendliest of service.

Needless to say, we are never going back. Ever.

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