It seems as though there's more negative exchange on this chain than any other & I just don't understand why. First, people complain of the wait & then they complain that the food sucks. If the food sucks so bad, then why is there a wait?
In all honesty, I have to give them props for the fact that they make every single item (save for the desserts) in house. They're not high-end, refined food & we all know that...but I think they do, too.
So, what is it exactly, folks? Why all the hate? Just curious...
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