Tonight we held our Holiday party at a local restaurant. It was a lovely evening until shortly after we (a close-knit group of about 50 people) presented our boss, as well as his boss (who was visiting from the UK), with sizable gift certificates to a local and an international business respectively. Roughly twenty minutes after receiving the gift cards, these cards “disappeared” from the table during the clearing of the dinner dishes.
I alerted the manager on duty, who began a sweep of the soiled linen bags as well as the trash. No sign of the gift cards was found. The manager assured me that this was a “closed room” situation; none of the trash, dishes, or linen from our party would have been mixed with that of the rest of the restaurant. Both managers on duty were unable to explain to us how they would handle this situation; they were only able to offer apologies for what might have happened.
Unfortunately, all signs point to the fact that the gift cards (value totaling $275.00) were stolen from the table.
I don't really know what recourse I have, short of writing a sternly worded letter (which will achieve nothing but may allow me to vent a bit).